Department of Home Affairs – Training Portal

Three Industries. One Mandate. Zero Compliance Risk.

Experience Sprint
Department of Home Affairs – Training Portal
eSafety Commissioner – Play Nice, Stay Safe
Federal Circuit and Family Court of Australia – Kids' Corner
Legal Aid NSW – Communications Audit
Legal Aid NSW – It's What We Stand For
Legal Aid NSW – Your Rights, Right There
NSW Ports – Master Plan
Professional Standards Councils – Digital & Print Annual Report
Staqr – Brand Launch
Suntory Oceania – Corporate Brand
Transport for NSW – Connected Bus Program Video
Workplace Gender Equality Agency – End the Gender Pay Gap
The outcome

A fully certified, multi-industry training platform that eliminated compliance risk across Australia’s Aviation, Maritime and Air Cargo sectors – built to scale, built to last, and built to meet the needs of every user it served.

1
Platform, three industries
Maritime, Aviation and Air Cargo training delivered through a single, cohesive ecosystem.
3
Pathways, one standard
A rigorous assessment architecture requiring full mastery before certification, with no shortcuts and no compliance gaps.
100%
Of training built to WCAG AA
Every frontline worker, regardless of ability or device, could access and complete their required training.
What we delivered
User interface design
Design systems
Websites & digital
Accessibility testing
Annual reports & publications
Performance reporting
‍Strategic logic

When regulation changes, organisations don't just face a training problem. They face a compliance liability. The Department of Home Affairs needed a solution that could absorb the complexity of three distinct industry workforces, meet strict government accessibility requirements, and deliver certified outcomes at national scale — without creating new operational burdens. We built the infrastructure that turned a regulatory mandate into a seamless, scalable workforce capability. The obligation didn't just get met. It got mastered.

The work
Screens from an Australian Government Department of Home Affairs training portal. On the left, a desktop lesson view shows a section menu, a progress indicator and “Activity 1: Role of key players in maintaining a secure environment,” with a multiple-choice question about responding to someone photographing a port through a fence. On the right, a mobile view lists three courses: Maritime Security Awareness Training, Aviation Security Awareness Training and Air Cargo Security.
A hand holds a smartphone displaying the training portal, open to “Topic 2: Security measures and procedures,” with a blue banner image of a chain-link fence.
A printed booklet in navy and blue titled “Module 1: Making maritime security your business,” with an aerial image of a container ship on the cover.
An open training booklet with a blue “Overview: Maritime security awareness training” page on the left and an aerial photo of a busy container port above body text on the right.
A flowchart mapping three training pathways, with colour-coded boxes moving from course entry points through assessment stages to certificates, and a colour key along the bottom.
The portal’s Maritime Security Awareness Training dashboard, showing an overall progress indicator and a list of topics, each with a thumbnail image and a blue button.
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